Last updated: August 30, 2026

Thank you for shopping with GooGoo Glitter! We carefully package each order and want your sparkles to arrive safely.

Orders are typically processed and shipped within 3–5 business days after your order is placed.

Business days do not include weekends or holidays. During new releases, sales, holidays, or periods of high order volume, processing may take a little longer.

You will receive a shipping confirmation with tracking information once your order has shipped.

Shipping charges are calculated and displayed at checkout based on the shipping options available for your order.

If your order qualifies for a free shipping promotion, the applicable shipping option will be shown at checkout.

Delivery times shown at checkout are estimates provided by the shipping carrier and begin after your order has been processed and shipped.

Carrier delays due to weather, holidays, transportation issues, or other circumstances outside of our control may occasionally occur.

Please double-check your shipping address before completing your purchase.

If you notice an error in your shipping address, contact us as soon as possible. We will do our best to make the correction before your order ships, but changes cannot be guaranteed once an order has been processed or shipped.

Additional shipping charges may apply if an order must be reshipped due to an incorrect or incomplete address provided at checkout.

If your tracking information has not updated or your package appears to be delayed, please contact us so we can help determine the appropriate next steps.

Once a package has been accepted by the shipping carrier, delivery is handled by the carrier. However, we will do our best to assist you with locating a delayed or missing shipment.

If tracking shows your package as delivered but you cannot locate it, please check around your delivery location and with household members or neighbors who may have received it.

You may also need to contact the shipping carrier for additional delivery information.

If you are still unable to locate your package, please contact us and we will do our best to assist you.

If your order arrives damaged, please contact us within 7 days of delivery and include your order number along with photos of the damaged item and packaging.

Damaged or incorrect items will be handled according to our Return & Refund Policy.

If you have any questions about your shipment, please contact GooGoo Glitter through the contact information provided on our website.