Refund policy

Returns & Refunds

Due to the nature of our products, all sales are final and we do not accept returns or exchanges.

If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 7 days of delivery receipt. Please include your order number and photos of the item and packaging so we can resolve the issue.

If an error was made on our part, we will provide a replacement or refund, as appropriate, at no additional cost to you.

Please Note:

Colors and finishes may appear slightly different in person due to lighting, screen settings, photography, and the holographic, iridescent, reflective or color-shifting nature of our products. These variations are not considered defects.

Because many of our products are measured and packaged by hand, slight variations in appearance and quantity may occur.

Limited Edition and clearance items are final sale. If a Limited Edition item arrives damaged or incorrect and a replacement is unavailable, a refund may be issued. 

We want you to be happy with your GooGoo Glitter order. If there is a problem with your order, please contact us at googooglitterco@gmail.com and we will do our best to resolve the issue.